Privacy Policy
Last updated: August 7, 2026
This Privacy Policy explains how Shipping Caps LLC ("we", "us", "our"), operator of the HORSE HONEY brand, collects, uses, shares, and protects personal information when you visit our website, view our advertisements, or purchase our products.
By using this website, you agree to the practices described in this policy. If you do not agree, please discontinue use of the site.
1. Who We Are
Shipping Caps LLC
19655 E 35th Dr #100
Aurora, CO 80011
United States of America
Email: support@shippingcaps.com
2. Information We Collect
2.1 Information you provide directly
- Name, email address, shipping address, and telephone number when you place an order or contact support.
- Order details and correspondence you send us.
- Payment information, which is collected and processed by our authorized payment processor. We do not store full payment card numbers on our servers.
2.2 Information collected automatically
- IP address, approximate location derived from it, browser type, operating system, and device type.
- Referring URL, pages viewed, links clicked, time spent on pages, and date and time of access.
- Advertising click identifiers used to attribute a purchase to the campaign that generated it.
2.3 Cookies and similar technologies
We use cookies, pixels, local storage, and similar technologies. These fall into three categories:
- Essential — required for the site to function, such as maintaining your session.
- Analytics — help us understand how visitors use the site so we can improve it.
- Advertising — used to measure campaign performance and to show relevant advertisements.
3. How We Use Your Information
- To process, fulfill, and deliver your orders.
- To provide customer support and respond to your inquiries.
- To send order confirmations, shipping updates, and service messages.
- To send marketing communications where you have opted in — see our Anti-Spam Policy.
- To measure, attribute, and improve the performance of our advertising.
- To detect, prevent, and investigate fraud, abuse, and security incidents.
- To comply with legal, tax, and regulatory obligations.
4. Advertising, Analytics, and Remarketing
We use third-party advertising and analytics services, including Google. Please note:
- Third-party vendors, including Google, show our advertisements on sites across the internet.
- Third-party vendors, including Google, use cookies and device identifiers to serve advertisements based on a person's past visits to this website.
- You can opt out of Google's use of cookies and device identifiers for personalized advertising by visiting Google Ads Settings.
- You can opt out of personalized advertising by many other vendors at optout.aboutads.info and optout.networkadvertising.org.
- You can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on.
5. How We Share Information
We share personal information only as described below. We do not sell your personal information for money.
- Service providers — payment processors, order fulfillment and shipping partners, email service providers, hosting providers, and customer support tools, each acting on our instructions.
- Advertising and analytics partners — for campaign measurement and attribution. Under certain US state privacy laws, this activity may be considered "sharing" for cross-context behavioral advertising, and you may opt out as described in Section 4 and Section 8.
- Legal and safety — when required by law, subpoena, or court order, or to protect our rights, property, or the safety of others.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.
6. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, including to satisfy accounting, tax, warranty, and legal recordkeeping requirements. Order records are generally retained for the period required by applicable law. Marketing contact data is retained until you unsubscribe or request deletion.
7. Data Security
We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit (TLS) and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
8.1 If you are in the United States
Depending on your state of residence (including California, Colorado, Connecticut, Virginia, and Utah), you may have the right to:
- Know what personal information we collect and how we use and disclose it.
- Request access to, or a copy of, your personal information.
- Request correction of inaccurate personal information.
- Request deletion of your personal information.
- Opt out of targeted advertising and the "sale" or "sharing" of personal information.
- Not be discriminated against for exercising these rights.
8.2 If you are in the European Economic Area or United Kingdom
You may have the right to access, rectify, erase, restrict, or object to processing of your personal data, the right to data portability, and the right to withdraw consent at any time. You also have the right to lodge a complaint with your local supervisory authority.
8.3 How to exercise your rights
Send your request to support@shippingcaps.com with the subject line "Privacy Request". We will verify your identity and respond within the timeframe required by applicable law.
9. Children's Privacy
Our products and this website are intended for adults 18 years of age or older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
10. International Data Transfers
We operate from the United States. If you access this website from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your country.
11. Third-Party Links
This website may contain links to third-party sites, including checkout pages operated by our payment processor. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
12. Do Not Track
Some browsers transmit "Do Not Track" signals. Because no common industry standard for these signals has been adopted, we do not currently respond to them. You may use the opt-out mechanisms described in Section 4.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be posted on this page.
14. Contact Us
Questions about this policy? Write to support@shippingcaps.com or use our Contact page.
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