Contact Us
We answer every message. Support is handled by real people at Shipping Caps LLC.
RESPONSE TIME
Within 1 business day.
Monday to Friday, 9:00 AM – 5:00 PM (MT).
MAILING ADDRESS
Shipping Caps LLC
19655 E 35th Dr #100
Aurora, CO 80011
United States of America
ORDER SUPPORT
Refunds, returns, and shipping questions are handled by the same email. Include your order number.
What to include in your message
To help us resolve your request on the first reply, please include:
- Your full name as it appears on the order.
- The email address used at checkout.
- Your order number, if you have one.
- A short description of what you need — shipping status, refund request, product question, or a privacy request.
Common requests
- Where is my order? Send your order number and we will send the current tracking status.
- I want a refund. Use the subject line "Refund Request". The full process is described in our Refund Policy.
- Stop sending me email. Use the unsubscribe link in any message, or write with the subject line "Unsubscribe". See our Anti-Spam Policy.
- Privacy or data request. Use the subject line "Privacy Request". See our Privacy Policy.
Business details
Shipping Caps LLC
19655 E 35th Dr #100
Aurora, CO 80011
United States of America
Email: support@shippingcaps.com
We do not provide medical advice by email. If you have a health concern, consult a licensed healthcare professional.
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